Macrisp

Support

How can we help?

Contact us

Email info@growthbridgesolution.com with your device model, your Mac’s macOS version and what you see. A screenshot helps.

Getting started

  1. Download Macrisp Host for your Mac (macOS 14 Sonoma or later), open the disk image and drag Macrisp Host to Applications.
  2. Open Macrisp Host. Allow Screen Recording and Accessibility when macOS asks, then reopen it.
  3. Open Macrisp on your iPhone or iPad, keep Wi-Fi on and stay close to your Mac.
  4. Tap your Mac, then click Allow on the Mac.

Troubleshooting

My Mac doesn't show up in Macrisp
  • Make sure Macrisp Host is running on the Mac. Its icon sits in the menu bar.
  • Turn on Wi-Fi on both devices and bring them close together. They don’t need to join the same network.
  • On your iPhone or iPad, open Settings > Privacy & Security > Local Network and make sure Macrisp is turned on.
  • Macs appear automatically only when both devices use the same Apple ID with iCloud Keychain turned on. Otherwise, pair with a code (see below).
I can see the screen but clicks and typing don't work, or the screen is black

On the Mac, open System Settings > Privacy & Security. Turn on Macrisp Host under Screen Recording (called Screen & System Audio Recording on newer macOS, for the screen) and Accessibility (for clicks and typing). Then quit Macrisp Host from its menu and open it again.

How do I connect to a Mac on a different Apple ID?

On the Mac, open the Macrisp Host menu, turn on Allow iPhones on other Apple IDs, then click Pair New iPhone… (it works for iPads too). In Macrisp, tap the Mac and enter the 6-digit code shown on the Mac. The code expires after a few minutes.

My Mac asks me to approve every time

That’s on purpose, so nobody can take control without you noticing. To skip it for a device you trust, turn on Always allow without asking for that device in Macrisp Host.

It says someone else is already connected

Only one device can control a Mac at a time. Disconnect on the other device, or click Disconnect All in the Macrisp Host menu.

How do I remove a device's access?

Open Macrisp Host and find the device in the list. Click Remove for a paired device, or Block for a device on your Apple ID. Blocked devices can be unblocked later.

Does Macrisp work over the internet?

No. Macrisp connects only when your device and Mac are close together or on the same local network. Your screen is never sent to a server.

Is it secure?

Every connection is encrypted end to end between your device and your Mac. New connections need your approval on the Mac, Macrisp checks Face ID, Touch ID or your passcode before connecting (you can turn this off in Settings), and only one device can be in control at a time. See the privacy policy for details.

How do I get a refund?

App Store purchases are handled by Apple. You can request a refund at reportaproblem.apple.com.